Returns and Refunds
RIGHT OF WITHDRAWAL
If for any reason you are not satisfied with your purchase, you can return the products WITHIN 15 DAYS FROM THE DATE OF RECEIPT OF THE ORDER.
EXCLUSIONS FROM THE RIGHT OF WITHDRAWAL
Pursuant to art. 59 of the Consumer Code, for hygienic reasons or related to the consumer's health, the right of withdrawal is expressly excluded in relation to perfumes, as well as underwear and beachwear items to which the anti-use tag and / or hygienic strip has been removed and / or the label. The underwear and beachwear items must be tried on wearing your own underwear. It is not allowed to remove the applied hygienic strip. In order to better protect consumers and in compliance with the rules and requirements of hygiene and health, in the event that the anti-use tag and / or the hygienic strip and / or the label has been removed, it will not be possible to accept returns. of these items, which will be returned to the customer; equally, in the event that these items show signs of use and / or washing, in the reasonable opinion of Parisienne Srl, it will not be possible to accept the return.
RETURN REQUEST METHOD
If you want to make a return, follow these simple steps:
1. Write an email to the following address: Laparisiennecaprishop@gmail.com specifying the order number and the items you want to return.
2.Wait for a confirmation email
3. Insert the products in the original packaging: the products must be returned in the same condition in which you received them, that is in perfect condition, complete with all their elements, unused, with the original packaging and any manuals attached , labels and tags still attached to the product.
The returned items will be checked by our warehouse to verify that they have been returned intact.
4. Send your return to the following address:
The Parisian Capri
Piazza Umberto I, N ° 7
Postal code 80073
5. Keep the shipping receipt
6. When the return is returned to our warehouse, we will refund by bank transfer.